Book an appointment

Pre-Booked Appointments

These are appointments that are planned (pre-booked) in advance and you can choose:

• The doctor
• The time of the appointment

As some doctors work only work on certain days, appointments may not be available on some days of the week and as there are a limited number of booked appointments per doctor you may have to wait to see the doctor of your choice.  Appointments can be made by telephone, online or at the reception desk.

Why make a Pre-Booked Appointment?

• If you need to see a doctor regularly for a long-term problem it is best to see a single doctor. This means that the doctor will know your case and you will not have to explain your case every time you see them.
• The doctor may ask you to book an appointment after a certain period of time.
• Different doctors within the practice have special interests in certain diseases and may have specialist qualifications. You may wish to consult different doctors with regard to different problems.  A booked appointment ensures that you see a doctor of your choice.

Preference to Healthcare Professionals

The practice will try to accommodate patient preference to male or female health professional. Please be mindful that choice of clinician is subject to availability.

Same Day Surgery Appointments

A set number of appointments are available for each morning and afternoon surgery and patients are allocated to ANY doctor in strict rotation.  Please be aware that in order to assist you, you may have to provide a reason for clinical safety purposes to ensure your problem is dealt with effectively. This will assist the GP to plan your appointment better and appropriately, therefore we would be grateful if you can cooperate with the reception team.

Appointments can be made by ‘phoning the surgery’ at 8am on the day of the appointment.

Why should I make a Same Day Appointment?

• If you have new problem and you do not mind which doctor you see.
• If you need to see a doctor about an existing problem and you do not feel that you can wait until a planned appointment with the doctor of your choice.

What happens if there are not Same Day Appointments?

This may happen at busy times or during holiday periods. Your options are:

• You can make a Pre-booked Appointment.
• You can ring early for a Same Day Appointment at the time of the next surgery (however this may not guarantee an appointment).

Do not come to the surgery without phoning for an appointment first.

Please note we are a training practice for doctors learning to become professionals. They will be running supervised clinics alongside our GP’s and will be guided when there are any complex problems.

Telephone Appointments

Telephone appointments can be requested by contacting reception. You will need to give reception a telephone number you can be contacted on and you will be booked onto the appointment screen. The GP will then call you back for a consultation. The number will be withheld and the doctor may call you at any time so please keep your phone available.

Please be aware that ALL the doctor appointments are 10 minutes long, if this isn’t long enough, please ask for a ‘double appointment’. The doctor may ask you to make another appointment if you attend with more than one problem and the time you have booked isn’t long enough.

Online Triage

You can contact the Practice to request help and answer medical queries. Please click the icon below for more information.

Online Appointments

You can book appointments and order repeat medication online, by clicking

Book Appointments / Repeat Medication >>

Minor Injuries and Accidents

Minor Injuries and Accidents can be often by dealt with by your GP.  By contacting the surgery, you could save yourself from a lengthy wait at A&E. Attendances at A&E are now triaged and if the hospital feels it is a problem that could be dealt with by your GP or an Urgent Care Centre, you may be turned away.

Cancellations

If for any reason you are unable to keep your appointment or no longer need it, please let us know as soon as possible so that it can be reallocated. If we are given less than an hours notice for any cancellations then your appointment will be marked as a did not attend unless we are able to use this appointment for someone else.

Appointments can be cancelled by phone or by clicking the button below

Cancel Appointment >>

Please remember that there may be a shortage of appointments and when you fail to attend or cancel your appointment, you have prevented someone else from being seen in your place. On average about 160 appointments are missed each month.

If you arrive 15 minutes late or more, the doctor/nurse will not see you.