Comments, Complaints and Suggestions

Any comments or suggestions regarding our practice are extremely welcome.
Please use our comments and suggestions box in the waiting area.

The practice operates the standard NHS Complaints procedure. 

​If you are unhappy with any service or with any member of the practice team and would like to complain
​• First talk the problem through with the Reception or Practice Manager.
• Put your concerns in writing to us so that we can investigate and write to you to resolve your concern.

If you are still unhappy and wish to take the matter further, contact
​
NHS England
Customer Services
Redditch
PO Box 16738
B97 9PT
Tel: 0300 311 22 33
Email: england.contactus@nhs.net