Evington 0116 319 0343 | Loughborough 0116 319 2545 horizon.healthcare1@nhs.net

Tuesday 31 December 2025

GP practices will close at 4pm on New Year’s Eve.

Patients are asked to plan ahead and be aware of alternative arrangements in place for urgent care.

Urgent care after 4pm

If you need urgent medical attention after 4pm, you can attend one of the following locations. Please choose the site most appropriate for you.

Merlyn Vaz Health Centre

1 Spinney Hill Road, Leicester LE5 3GH

Oadby Urgent Treatment Centre

18 The Parade, Leicester LE2 5BJ

Loughborough Urgent Treatment Centre

Loughborough Hospital Way, LE11 5JY

These centres are set up to assess and treat urgent health concerns when GP practices are closed.

Practice phone lines

Between 4pm and 6.30pm, practice phone calls will be managed and triaged by DHU.

From 4pm, calls should be diverted to:

0300 323 0671

Please ensure the diversion is removed and normal phone settings are restored promptly at 6.30pm.

Online requests

Online access will remain open between 4pm and 6.30pm for non urgent electronic requests submitted through the NHS App or practice website.

These requests will be reviewed and responded to on the next working day.

Help us keep patients informed

Notices should be clearly displayed inside and outside practice premises and shared across usual communication channels.

Clear communication helps patients know where to go and reduces delays in care.

Please plan ahead and share this information with anyone who may need it.